The Difficult Conversation Checklist
10 Steps to Walk In Confident and Walk Out Successful

Robert Cushman
I spent 20 years in IT—17 at a Fortune 500, developer to Senior Manager. Now I coach international professionals to sound like the leaders they already are—in English.
After coaching 200+ professionals from companies like Smarttie, Driscoll's, CEVA Logistics, and Continental, I know what separates good from great in high-pressure meetings isn't vocabulary—it's leadership communication.